Your first visit, step by step, no surprises, no lectures
One hour, one honest conversation, and a written price sheet before anything is scheduled. Whether it's been six months or fifteen years, here's exactly how it goes.
Before you arrive
Bring three things: a photo ID, your insurance card or OHP member ID, and a list of any medications you take. That's it. Our new patient forms are online, so you can fill them out from your couch instead of a waiting-room clipboard — though we keep a real clipboard handy if you'd rather do it here.
When you book, we run a free benefits check. We verify your PPO or OHP coverage before you ever sit down, so you know what's covered before the visit, not after. No surprise statements six weeks later.
The visit itself, step by step
Plan on about 60 minutes from walk-in to walk-out. Here's how it goes:
What it costs: $99, all in
Your new patient exam and X-rays are bundled at $99 — a combination that typically runs $250 or more at other Salem offices. That's not a bait-and-switch promo; it's how we price everything. Our fees run about 20% below the typical Salem office on purpose, because we'd rather fill our schedule with neighbors than pad each bill.
The no-lecture promise
Been away 5 years? 10? 15? You'll get a plan, not a guilt trip. Roughly a third of our new patients haven't seen a dentist in years, and the story is usually the same: life happened. We know. Nobody here will sigh at your X-rays or ask "why did you wait so long?" We start from where you are today. If it's been a while, our post on coming back after years away is written just for you.
Nervous? You set the pace
Dental anxiety is real and we take it seriously. Go at your own speed, agree on a hand signal to pause anything at any moment, and bring your headphones — plenty of patients get through a visit on a podcast and we're not offended. Just tell us you're nervous when you book, and we'll build in extra time.
Insurance, OHP, or no insurance at all
We're in-network with most PPO plans and we welcome Oregon Health Plan members with no waiting list — OHP typically covers your first exam, X-rays, and cleaning at no cost. See our insurance & pricing page or the OHP details page. No insurance? Our Smile Membership from $29/month covers your preventive care and discounts the rest.